Terms and Conditions

Welcome to Crafts Jewels. By accessing or using our website, you agree to comply with and be bound by these Terms and Conditions. Please read them carefully before making any purchase or using our services.

1. General Information

  • Crafts Jewels (“we,” “our,” “us”) operates this website for the purpose of selling jewelry and related products.

  • By using this website, you agree to these Terms and Conditions, our Privacy Policy, and any other legal notices posted on the site.

  • We reserve the right to update, modify, or replace any part of these Terms at any time without prior notice. Continued use of the site means acceptance of those changes.

2. Eligibility

  • You must be at least 18 years old or have the consent of a parent/guardian to make purchases from Crafts Jewels.

  • You agree to provide accurate, current, and complete information when creating an account or placing an order.

3. Products & Descriptions

  • We strive to ensure that all product details, images, descriptions, and prices are accurate. However, slight variations in color, design, or weight may occur due to photography, screen display settings, or handmade craftsmanship.

  • We do not guarantee that your device’s display of colors will accurately reflect the actual product.

  • All products are subject to availability.

4. Pricing & Payments

  • All prices listed are in [insert currency] and inclusive/exclusive of applicable taxes (depending on your business).

  • We reserve the right to change product prices at any time without prior notice.

  • Payment must be made in full before your order is processed and shipped.

  • We accept payments via [list payment methods: credit/debit cards, PayPal, UPI, bank transfer, etc.].

5. Orders & Acceptance

  • Once you place an order, you will receive an email confirmation. This does not signify our acceptance of your order, only acknowledgment of receipt.

  • We reserve the right to cancel or refuse any order at our discretion (for example, if there is a pricing error, insufficient stock, or suspected fraud).

  • In case of cancellation after payment, you will receive a full refund.

6. Shipping & Delivery

  • We ship orders to [list regions/countries]. Shipping costs and estimated delivery times will be provided at checkout.

  • Delivery dates are estimates and not guaranteed. We are not responsible for delays caused by courier companies, customs, or unforeseen circumstances.

  • Risk of loss and ownership of items pass to you once the order has been dispatched.

7. Returns, Exchanges & Refunds

  • We want you to love your purchase. If you are not satisfied, you may return eligible items within [X days] of delivery for a refund or exchange.

  • Items must be unused, in original packaging, and accompanied by proof of purchase.

  • Personalized, custom-made, or final sale items are non-returnable.

  • Refunds will be processed to the original payment method within [X working days].

  • For more details, please refer to our Return & Refund Policy page.

8. Warranties & Repairs

  • Our jewelry comes with a [X months/years] limited warranty covering manufacturing defects only.

  • Normal wear and tear, misuse, or accidental damage are not covered.

  • Repair services may be available at an additional cost.

9. Intellectual Property Rights

  • All content on this website, including images, logos, designs, product names, text, and graphics, is the intellectual property of Crafts Jewels and is protected by copyright, trademark, and other applicable laws.

  • You may not copy, reproduce, distribute, or use any content without our prior written consent.

10. Limitation of Liability

  • Crafts Jewels is not liable for any indirect, incidental, or consequential damages arising out of the use of our products or website.

  • Our maximum liability to you for any claim related to a purchase is limited to the amount paid for the product.

11. User Accounts & Conduct

  • You are responsible for maintaining the confidentiality of your account information and password.

  • You agree not to misuse the site for fraudulent, unlawful, or harmful activities.

  • We reserve the right to suspend or terminate accounts that violate these Terms.

12. Third-Party Links

  • Our website may contain links to third-party websites. We are not responsible for the content, policies, or practices of those external sites.

13. Governing Law & Jurisdiction

  • These Terms and Conditions are governed by the laws of [Your Country/State].

  • Any disputes shall be subject to the exclusive jurisdiction of the courts in [Your City/State].

14. Contact Information

For questions about these Terms & Conditions, please contact us at:
Crafts Jewels
Email: [support@craftsjewels.com]
Phone: [+91-XXXXXXXXXX]
Address: [Insert Business Address]